Terms & Conditions

Additional delivery fees may apply to all the above. Transit damage is not covered.

Cancellations

Orders that are cancelled by the customer within 48 hours of scheduled pick up or delivery shall be subject to a restocking fee of 20% of the purchase price. All other eligible cancellations will be entitled to a full refund.

Any warranties applicable to any merchandise purchased pursuant to this order are restricted to any limited manufacturer’s warranties only. Haynes Furniture Company hereby expressly disclaims all warranties, either express or implied, including but not limited to any implied warranty of merchantability or fitness for a particular purpose. There are no warranties which extend beyond the description, if any, on the face of this order. Furniture used in rental homes or commercial settings is sold as-is and is not covered under the manufacturer’s warranty.

All Other Exchanges

No two pieces of furniture are identical, so the wood grain, color and stitching of your furniture could vary from the pieces you saw on our showroom floor. Therefore, exchanges will not be authorized for any reason other than manufacturing defects or delivery damage that cannot be restored. However, if unusual circumstances dictate an exception to this policy, then an authorized exchange will be subject to a restocking fee of 20% of the purchase price. Please contact Haynes’ Customer Care Center for Service by text at 1-540-384-5041 or call 1-800-768-0348 to determine if an exception is available. All such exchanges and returns must be accompanied by a Returned Merchandise Authorization issued by Haynes Customer Care Center. Merchandise that is not in substantially the same condition as when purchased cannot be exchanged or returned. Except as hereinafter provided, customer is responsible for all costs related to returns and exchanges, including, but not limited to, delivery fees.

Rugs

Rugs are only delivered under our Swift & Simple delivery option (delivered to room of choice in manufacturers packaging). Rugs may be exchanged or returned within 5 business days with a $50 handling fee, which can be applied to the purchase of another rug of equal or greater value. Please note the following additional terms and conditions for exchanging or returning a rug:

• Rug exchanges are a one-time opportunity.
• If you choose a more expensive rug, you will be responsible for any price difference at time of reselect.
• Rug pads are not refundable or returnable.

Mattresses

All bedding sales are final. All of our mattresses, with the exception of mattresses sold on an “as-is” basis, come with a manufacturer’s warranty. We will assist in submitting claims for any mattress sold with manufacturer’s warranty. Ensure you protect your investment by purchasing a mattress protector (pad). Rips, tears, stains, or removal of the law tag voids all manufacturer warranties.

Mattress Comfort Guarantee

Certain bedding manufacturers offer a one-time comfort reselect option on their merchandise. See sales associates for details and applicability to your purchase. Comfort fees, pick-up and delivery fees will apply.

To See The Full Sales Terms And Conditions Click Here.

By entering via text message, you consent to receive text messages made by or on behalf of the Sponsor and/or its affiliates for informational purposes or to market their products (and whether made through use of an autodialer or other means), which consent applies even if you have registered your phone number on the national Do Not Call registry. You may revoke your consent at any time, and such revocation will not invalidate your entry into this Sweepstakes. If you enter this Sweepstakes via text message, you may incur (and will be solely responsible for) a standard text message and/or data charge from your wireless service provider. (c) Social Media: During the Entry Period, use your Twitter, Facebook or Instagram account to share a photo of one or more items purchased from Haynes and (1) include the hashtag #myhaynesstyle and (2) tag Haynes’ social media account on such platform (@haynesfurniture on Instagram and Facebook, and @Haynes_Furn on Twitter). In order to make a valid entry, your post must include the hashtag and tag the applicable Haynes social media account. Your social media account must be set to “unprotected” and/or “public” in order for your entry to be viewable by Sponsor. Any submission from a “private” or “protected” account will be deemed invalid. By entering via social media, you are consenting to receive direct messages from Sponsor via the applicable social media platform if you are selected as a potential winner. All social media entries are subject to the terms and conditions of the social media platform on which the entry is posted. Social media entries will not be judged. See Section 2, below, for additional entry restrictions and guidelines. (d) Review Invite: During the Entry Period, entrants making a purchase of any amount at a participating Haynes retail location may receive an invite (via text message) to leave a review of Haynes on Google Reviews. Upon receipt of such invite, log in to your Google account (or create a free account if you have not already done so) and post a review of Haynes consisting of at least 50 characters. All reviews should be truthful and based upon your honest opinion and belief. Reviews will not be judged. See Section 2, below, for additional entry restrictions and guidelines. (e) Mail-In Method: If you do not wish to enter by any of the foregoing methods, you may enter the Sweepstakes by printing your name, address, city, state and zip code, telephone number and e-mail address on a standard size postcard and mailing it to: Haynes Furniture, Attn: Sweepstakes Administrator, 5324 Virginia Beach Blvd, Virginia Beach, VA 23462. The Sponsor will use phone numbers and e-mail addresses provided via the mail-in entry method for prize notification purposes only; however, eligibility to participate in the Sweepstakes is not dependent upon the entrant’s provision of this information. Mail-in entries must be received by the last day of the Entry Period; any mail in entries received after the last day of the Entry Period will not be eligible to be included in the Sweepstakes and shall be disregarded. (f) General: Participants in the Sweepstakes may enter only once per entry method during the Entry Period. (Note: If only one entry is allowed, there is a limit of one entry per person and per household, regardless of method of entry. Duplicate entries from the same cell phone number/social media account/email address/person/household will be automatically eliminated without notice to the entrant.) The Sponsor is not responsible for incomplete, late, lost, illegible, misdirected or postage-due entries, or for any technical malfunction, lost/delayed data transmission, omission, interruption, deletion, defect, or line failure in connection with any telephone network, computer equipment, software or any combination thereof, or for any other error (human, technical or otherwise), that may occur in the processing of Sweepstakes entries. Entries are void if unreadable, inaccurate, incomplete, mutilated, tampered with, forged, produced by robotic, automatic, programmed, mechanical or similar entry methods or otherwise irregular in any way and/or not in compliance with these Official Rules. Proof of submitting an entry to the Sweepstakes will not be deemed to be proof of the Sponsor’s receipt of that entry. All entries become the exclusive property of the Sponsor and will not be acknowledged or returned.

2. SUBMISSION GUIDELINES AND RESTRICTIONS:

By submitting an entry via social media (in accordance with Section 1(c), above) or Google Reviews (in accordance with Section 1(d), above), you accept and agree to comply with (1) our Content-Sharing Terms and Conditions available at https://www.haynesfurniture.com/fine-print/terms-conditions/#content-sharing, and (2) the following additional terms: (a) Your entry may be posted across any or all of Sponsor’s digital and social assets, at Sponsor’s discretion. You grant to Sponsor full right and power to copy, publish, broadcast, display, distribute, use, edit, translate, alter, combine with other material, reuse and adapt any or all portions of the entry and the contents thereof, in any way and for any purpose whatsoever in the sole discretion of Sponsor, at any time, now or in the future, in any media now known or hereafter devised throughout the world in any manner whatsoever and for any purpose without notice or compensation to entrant. By granting permission for such use, you expressly release Sponsor from and against any claims arising out of production, distribution, publication, broadcast, or exhibition of the submitted entry. (b) You warrant and represent that your entry does not infringe upon the copyrights, trademarks, rights of privacy, publicity or other intellectual property or other rights of any person or entity. Each entrant will indemnify and hold harmless, the Sponsor from any claims to the contrary. Any entrant whose work includes likenesses of third parties or contains elements not owned by the entrant (such as, but not limited to, depictions of persons, buildings, trademarks or logos) must be able to provide legal releases for such use including the Sponsor’s use of such entry, in a form satisfactory to Sponsor, upon request, prior to awarding of prize. If the Sponsor, at any time during the Entry Period, receives a complaint (including but not limited to a cease and desist letter, general letter of complaint, etc.) alleging intellectual property infringement in an entry, the Sponsor reserves the right to remove such entry and entry will be deemed void and ineligible to receive a prize. (c) Entries must meet the following content quality guidelines, as determined by Sponsor in its sole discretion: (a) cannot be sexually explicit or suggestive, unnecessarily violent or derogatory of any ethnic, racial, gender, political, religious, professional or age group, profane or pornographic, or contain nudity; (b) cannot promote alcohol, marijuana, illegal drugs, tobacco, vaping, firearms/weapons (or the use of any of the foregoing), any activities that may appear unsafe or dangerous, or any particular political agenda or message; (c) cannot be obscene or offensive, or endorse any form of hate or hate group; (d) cannot promote terrorist acts or violence; (e) cannot communicate messages or images inconsistent with the positive images and/or goodwill to which the Sponsor wishes to associate; and (f) cannot depict, and cannot itself, be in violation of any law.

In the event of any conflict between this Section 2 and the Content-Sharing Terms and Conditions, the more restrictive provision shall govern.

3. ELIGIBILITY:

The Sweepstakes is open to any individual who is, as of the beginning of the Entry Period, (a) a legal resident of the U.S. (the “Eligibility Area”); and (b) 18 years of age or older. Employees, officers, directors and agents (and their immediate families, regardless of where they live, and members of the same households, whether related or not) of the Sponsor or the prize provider and their respective divisions, affiliates, subsidiaries, agents and advertising agencies are not eligible to participate in the Sweepstakes or to win any prize. VOID OUTSIDE OF THE ELIGIBILITY AREA AND WHERE PROHIBITED OR RESTRICTED BY LAW. All applicable federal, state and local laws and regulations apply.

4. PRIZES:

One (1) prize winner (the “Prize Winner”) will receive a Haynes gift card in the amount of $2,000 (the “Prize”). The total approximate retail value of the Prize is $2,000. The Prize is subject to certain restrictions and qualifications of the Sponsor. Except where otherwise expressly noted in these Official Rules, the selection of all vendors, prizes, products and services is at the Sponsor’s sole and absolute discretion. Prizes (and/or any portion thereof) are non-transferable and non-exchangeable. No substitutions or cash redemption of prizes are permitted except that the Sponsor retains the right to substitute the cash value of the Prize. Additional restrictions may apply.

5. PRIZE DRAWING:

The potential Prize Winner will be selected in a random drawing from all entries received that are otherwise eligible for the Sweepstakes. Odds of winning depend on the number of eligible entries received and are equal regardless of method of entry. Purchase of any merchandise does not improve odds of winning. The drawing will be held on or about January 14, 2026 and will be conducted by the Sponsor, whose decisions shall be final and binding. The potential Prize Winner will be notified on or about January 21, 2026 by email, phone, or direct message on the social media platform on which the entry may have been received. Failure of the potential Prize Winner to respond within seventy-two (72) hours after such notification may result in disqualification and the selection of an alternate Prize Winner. An alternate Prize Winner will be selected in the event that for any reason the Prize cannot be awarded to the first, or any subsequent alternate, potential Prize Winner drawn.

6. CONDITIONS, DISCLAIMERS AND LICENSE:

By entering the Sweepstakes, each entrant agrees to and shall be bound by these Official Rules and by all decisions of the Sponsor and agrees to and shall comply with all applicable federal, state and local laws and regulations. In the event of non compliance, an alternate Prize Winner may be selected. The decisions of the Sponsor are final on all matters of fact, interpretation, eligibility, procedure and fulfillment, and all other matters, with respect to the Sweepstakes. If the Sweepstakes is hosted or advertised at or on any social media webpage or account of Sponsor, you understand that the Sweepstakes is in no way sponsored, endorsed or administered by, or associated with any applicable social media provider, such as Facebook, Twitter or Instagram.

The Sponsor makes no warranties, and hereby disclaims any and all warranties, express or implied, concerning the Sweepstakes and any Prize awarded or made available in connection with the Sweepstakes. Although the Sponsor will attempt to ensure the integrity of the Sweepstakes, the Sponsor is not responsible for the actions of entrants or other individuals in connection with the Sweepstakes, including entrants’ or other individuals’ attempts to circumvent these Official Rules or otherwise interfere with the administration, security, fairness, integrity or proper conduct of the Sweepstakes. The Sponsor is not responsible for injury or damage to any entrant’s or to any other person’s computer(s) or other equipment related to or resulting from participation in the Sweepstakes or downloading materials from or using the Sweepstakes Site. If, for any reason, the Sweepstakes is not capable of running as planned by reason of damage from computer virus, worms, bugs, tampering, unauthorized intervention, fraud, technical limitations or failures, strikes, industry conditions, bankruptcy or liquidation, marketplace demands, applicable law, unforeseen obstacles or any other causes that, in the sole discretion of the Sponsor, could corrupt, compromise, undermine or otherwise affect the administration, security, fairness, integrity, viability or proper conduct of the Sweepstakes, the Sponsor reserves the right in its sole and absolute discretion to modify these Official Rules and/or to cancel, terminate, modify or suspend all or any part of the Sweepstakes and to select a winner from among all eligible entries received up to the time of such cancellation, termination, modification or suspension, as applicable.

All taxes (including without limitation Federal, state and local taxes) payable or otherwise owed in connection with any Prize, and the reporting consequence thereof, are the sole responsibility of the Prize Winner. The Prize Winner, at the sole discretion of the Sponsor, shall be required to sign a notarized affidavit of eligibility and compliance with these Official Rules, liability release, publicity release, address verification and other registrations and participation information requested by the Sponsor (in each case unless prohibited by law). You are not a Prize Winner until your submission(s) is validated. Failure to complete, sign and return all required documents within fourteen (14) days after delivery to the potential Prize Winner’s listed address, or return of a Prize as undeliverable, may at the sole discretion of the Sponsor result in disqualification and selection of an alternate Prize Winner.

By entering the Sweepstakes, unless prohibited by law, each Prize Winner consents to use of his/her respective name, voice, photograph and/or likeness for advertising or publicity purposes for this and similar promotions without compensation, and each Prize Winner may be required to provide a signed release acknowledging such consent. Moreover, by entering the Sweepstakes, unless prohibited by law, each Prize Winner hereby grants to the Sponsor, and its respective licensees, affiliates and assigns, the right to print, publish, broadcast and use, worldwide in any media now known or hereafter developed, the Prize Winner’s respective name, likeness (actual or simulated), voice (actual or simulated) and biographical information as news or information and for advertising and promotional purposes, in each case without additional consideration, and in connection therewith agrees to appear for, or provide biographical information for use in, any presentation or other activity, which may include filming/audio/video/electronic or other recordings and/or interviews, as may be determined from time to time by the Sponsor in its sole discretion.

7. CONDUCT:

THESE OFFICIAL RULES WILL BE POSTED AT THE SWEEPSTAKES SITE THROUGHOUT THE ENTRY PERIOD. BY ENTERING AND PARTICIPATING IN THE SWEEPSTAKES, ENTRANTS (A) FULLY AND UNCONDITIONALLY AGREE TO BE BOUND BY THESE OFFICIAL RULES AND BY ALL DECISIONS OF THE SPONSOR (WHICH DECISIONS SHALL BE FINAL AND BINDING IN ALL RESPECTS), INCLUDING, WITHOUT LIMITATION, DECISIONS REGARDING ELIGIBILITY, PRIZE WINNER AND THE INTERPRETATION OF THESE OFFICIAL RULES; AND (B) REPRESENT AND WARRANT THAT ALL INFORMATION PROVIDED BY THE ENTRANT IN CONNECTION WITH THE SWEEPSTAKES IS TRUE, ACCURATE AND COMPLETE.

THE SPONSOR RESERVES THE RIGHT, AT ANY TIME AND AT ITS SOLE DISCRETION, TO DISQUALIFY AND/OR DEEM INELIGIBLE TO PARTICIPATE IN THE SWEEPSTAKES, OR ANY FUTURE SWEEPSTAKES OR OTHER PROMOTIONS OF THE SPONSOR, ANY INDIVIDUAL IT SUSPECTS: (i) TO BE TAMPERING WITH THE ENTRY PROCESS OR THE OPERATION OF THE SWEEPSTAKES OR THE SWEEPSTAKES SITE; (ii) TO BE ACTING IN VIOLATION OF THESE OFFICIAL RULES OR THE SWEEPSTAKES SITE’S TERMS OF SERVICE, PRIVACY POLICY OR OTHER TERMS, CONDITIONS OR GUIDELINES; (iii) TO BE ACTING IN BAD FAITH OR IN A DISRUPTIVE MANNER, OR WITH THE INTENT TO ANNOY, ABUSE, THREATEN OR HARASS ANY OTHER PERSON; (iv) TO HAVE FAILED TO AGREE TO THESE OFFICIAL RULES; OR (v) TO BE IN VIOLATION OF THESE OFFICIAL RULES. ANY ATTEMPT BY AN ENTRANT OR ANY OTHER INDIVIDUAL TO DELIBERATELY DAMAGE ANY INTERNET SITE OR UNDERMINE THE LEGITIMATE OPERATION OF THE SWEEPSTAKES IS A VIOLATION OF THESE OFFICIAL RULES AS WELL AS CRIMINAL AND CIVIL LAWS. IF THE SPONSOR BELIEVES OR BECOMES AWARE THAT SUCH AN ATTEMPT HAS BEEN, IS BEING OR WILL OR MAY BE MADE, THE SPONSOR RESERVES THE RIGHT TO SEEK REMEDIES AND DAMAGES FROM ANY RESPONSIBLE ENTRANT(S) AND OTHER RESPONSIBLE INDIVIDUAL(S) IN THE ATTEMPTED DAMAGE TO THE FULLEST EXTENT PERMITTED BY LAW, INCLUDING WITHOUT LIMITATION CRIMINAL PROSECUTION.

8. RELEASE:

BY ENTERING THE SWEEPSTAKES, ALL ENTRANTS HEREBY RELEASE, HOLD HARMLESS AND INDEMNIFY THE SPONSOR, ANY PRIZE PROVIDER AND ANY SOCIAL MEDIA SERVICE PROVIDER FROM AND AGAINST ANY AND ALL LOSSES, DAMAGES, RIGHTS, CLAIMS, AND ACTIONS OF ANY KIND ARISING IN WHOLE OR IN PART, DIRECTLY OR INDIRECTLY, FROM THE SWEEPSTAKES OR PARTICIPATION IN ANY SWEEPSTAKES-RELATED ACTIVITY (INCLUDING WITHOUT LIMITATION THE REMOVAL FROM THE SWEEPSTAKES SITE OF, OR DISCONTINUATION OF ACCESS TO, ANY MATERIALS), OR RESULTING DIRECTLY OR INDIRECTLY FROM ACCEPTANCE, POSSESSION, USE OR MISUSE OF, OR PARTICIPATION IN, ANY PRIZE AWARDED IN CONNECTION WITH THE SWEEPSTAKES, INCLUDING WITHOUT LIMITATION PERSONAL INJURY, DEATH AND/OR PROPERTY DAMAGE, AS WELL AS ANY AND ALL CLAIMS BASED ON PUBLICITY RIGHTS, DEFAMATION AND/OR INVASION OF PRIVACY.

9. LIMITATION OF LIABILITY:

IN ADDITION TO AND NOT IN LIMITATION OF THE TERMS OF THE FOREGOING RELEASE, IN NO EVENT WILL THE SPONSOR, ANY PRIZE PROVIDER OR ANY SOCIAL MEDIA SERVICE PROVIDER BE RESPONSIBLE OR LIABLE TO ANY PERSON OR ENTITY FOR ANY DAMAGES OR LOSSES OF ANY KIND, INCLUDING WITHOUT LIMITATION DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, ARISING OUT OF ANY ACCESS TO AND/OR USE OF THE SWEEPSTAKES SITE, THE DOWNLOADING FROM AND/OR PRINTING OF MATERIAL FROM THE SWEEPSTAKES SITE, THE REMOVAL FROM THE SWEEPSTAKES SITE OF, OR DISCONTINUATION OF ACCESS TO, ANY MATERIALS, OR THE ACCEPTANCE, POSSESSION, USE OR MISUSE OF, OR ANY HARM RESULTING FROM THE ACCEPTANCE, POSSESSION, USE OR MISUSE OF, OR PARTICIPATION IN, ANY PRIZE AWARDED IN CONNECTION WITH THE SWEEPSTAKES, INCLUDING WITHOUT LIMITATION PERSONAL INJURY, DEATH AND/OR PROPERTY DAMAGE, AS WELL AS ANY AND ALL CLAIMS BASED ON PUBLICITY RIGHTS, DEFAMATION AND/OR INVASION OF PRIVACY. WITHOUT LIMITING THE FOREGOING, THE SWEEPSTAKES, ALL PRIZES AND ALL MATERIALS PROVIDED ON OR THROUGH THE SWEEPSTAKES SITE ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

10. GOVERNING LAW:

The Sweepstakes and these Official Rules are governed by and shall be construed in accordance with the substantive laws of the Commonwealth of Virginia applicable to contracts made and performed entirely in Virginia. All applicable federal, state, and local laws and regulations apply.

11. MISCELLANEOUS:

(a) Dates and Deadlines: Because of the unique nature and scope of the Sweepstakes, the Sponsor reserves the right, in addition to those other rights reserved herein, to modify any date(s) or deadline(s) set forth in these Official Rules or otherwise governing the Sweepstakes. (b) Privacy: Information submitted in connection with the Sweepstakes will be treated in accordance with these Official Rules and Sponsor’s Privacy Policy (as may be amended from time to time); provided, that in the event of any conflict between these Official Rules and such Privacy Policy, the terms and conditions of these Official Rules shall prevail. (c) Severability; Headings: If any provision of these Official Rules is found to be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Official Rules and shall not affect the validity and enforceability of any remaining provisions. Headings and captions are used in these Official Rules solely for convenience of reference and shall not be deemed to affect in any manner the meaning or intent of these Official Rules or any provision hereof. (d) Winner: To receive the name of the Prize Winner, send a self-addressed stamped envelope after January 15, 2026 to: Haynes Furniture, Attn: Sweepstakes Administrator, 5324 Virginia Beach Blvd, Virginia Beach, VA 23462. Requests for Winner List must be received by January 22, 2026. WA and VT residents may omit return postage. [end]